FULL-TIME KEY HOLDER

LOCATION: BANFF

We’re looking for a motivated and experienced Key Holder to join the crew at UNLTD Boardshop. This full-time role is for someone who’s ready to step into more responsibility while still keeping it all about community, culture, and customer experience. You’ll help lead on the floor, support the day-to-day flow of the shop, and bring the energy every shift.

If you’re passionate about snowboarding, skateboarding, and style—and want to grow with a shop that truly embodies those values—you’ll feel right at home here.

WHAT YOU'LL DO

  • Be a leader on the floor—providing amazing customer experiences and supporting the crew
  • Open and close the shop, handle daily ops, and make sure the shop is dialed
  • Support and help train new team members, share feedback, and keep the vibe strong
  • Run transactions, exchanges, and returns with ease and confidence at the POS
  • Assist with inventory management, restocks, merchandising, and transfers
  • Keep the shop clean, organized, and visually on point
  • Help drive sales and support the team in hitting goals
  • Troubleshoot as needed and take initiative when things get busy
  • Help out with in-store events, brand activations, and community projects
  • Be a trusted go-to when management isn't on the floor

WHO YOU ARE

  • You’ve got 1+ years of retail experience, ideally with some team lead or key holder background
  • You’re passionate about snowboarding, skateboarding, and lifestyle fashion
  • You’re reliable, detail-oriented, and thrive in a fast-paced environment
  • You’re confident giving direction and supporting a team
  • You care about delivering a top-tier customer experience
  • You’re a team player, but also know how to take the lead when needed
  • You’re available for full-time hours, including weekends and holidays
  • You're excited about growing into a bigger role with a company that values authenticity, and community

PERKS & PAY

  • Full-time (30–40 hrs/week)
  • $18–$20/hour depending on experience + performance incentives
  • Staff discount + access to the best gear
  • Opportunities for growth into leadership and beyond
  • Work with a crew that’s passionate, creative, and all-in on the lifestyle

HOW TO APPLY

Drop by the shop with your resume and cover letter or send it to banff.manager@unltd.ca. Tell us a bit about you, your experience, and why UNLTD Boardshop feels like the right place to grow.