Is the manufacturer of your product is not listed above?

While many manufacturers now handle warranties directly, some still require customers to return to the authorized retailer where it was original purchased to submit a warranty claim on a customers behalf. For further assistance, please visit us in-store either in our Canmore or Banff locations with your product and proof of purchase, or email warranties@unltd.ca. In case of submission via email please include your receipt or order number, details of the product's defect, and photos of the defect, where possible.

IMPORTANT:
- Please be aware, manufacturer's warranty processing times may vary depending on the manafucater and could be up to 8 weeks or longer.
- UNLTD is a third party and not directly involved in warranty decisions or processing times. Therefore, we cannot guarantee repairs, replacements, credits or how long a warranty process may take.
- If credit is issued by a manufacturer, UNLTD offers store credit only; no cash refunds are provided.
- Original purchase receipts are required before we can accept a warranty claim. Our team may offer to help retirve a copy of your recipt however it is the customers responsibility to keep an accurate copy of purchases.
- We reserve the right to refuse any warranty claim.

PLEASE NOTE:
- Any mailing fees related to warranty processes are the customer's responsibility. If your item requires return for further inspection (with no guaranteed final decision from the manufacturer), we will contact you to arrange payment for these fees. The warranty process will be delayed untill the relevant fees are settled.